Privacy Policy
We take your personal data seriously. This policy explains how this website collects, processes, uses and protects your data in accordance with the Personal Data Protection Act of the Republic of China (Taiwan).
1. Operator Information
- Operator: YuanViet Digital Marketing Co., Ltd. (元越有限公司, YuanViet)
- Address: 9 F.-5, No. 16, Songxin Rd., Zhongli Dist., Taoyuan City 320010, Taiwan
- Phone: +886-3-463-5539
- Email: yuanviet.vn@gmail.com
2. Data We Collect
1. Contact form data: When you fill out our consultation form, we collect your name, company name (optional), phone number, email, inquiry type, details of your request (optional) and how you heard about us (optional).
2. Browsing behavior and device information: This includes pages viewed, buttons clicked, referring URLs, time of visit, browser type, operating system, screen size, IP address and approximate location.
3. Cookies: This website and the third-party tools listed below store cookies or similar technologies in your browser to recognize browsing sessions and measure performance.
3. How We Use Your Data
- To respond to your inquiries, contact you and provide our marketing services.
- To analyze website traffic and improve the user experience and content.
- To measure advertising performance and run remarketing (showing relevant ads to people who have visited this site).
We do not sell or rent your personal data to any third party.
4. Third-Party Tools and Cookies
Google Analytics 4 and Google Tag Manager: Used to measure website traffic and usage such as button clicks. Data is processed by Google LLC.
Meta (Facebook) Pixel: We send events such as page views, button clicks (e.g., Add us on LINE, Free Consultation), form submissions and lead creation to Meta Platforms, Inc. to measure ad performance and build ad audiences. We do not send your name, phone number, email, request details or any other personal data from our forms to Meta.
Cookies on this site: These include the A/B testing cookie ab_hero_cta (which records the version of the homepage button you saw, is kept for 90 days and contains no personal data), the language preference cookie yv_locale (which records the site language you chose, is kept for 1 year and contains no personal data), and analytics and advertising cookies set by tools such as Google and Meta.
5. How to Opt Out of Tracking
- Block or delete cookies in your browser settings (some features may not work as a result).
- Install the 【Google Analytics Opt-out Browser Add-on】.
- Manage or turn off interest-based ads in your Facebook 【Ad Preferences】.
6. Data Retention
Contact form data is kept for up to 3 years from our last contact with you, or until you ask us to delete it, after which it is deleted. Analytics and advertising data are handled according to each third-party tool's retention settings.
7. Security Measures
This website uses HTTPS encryption throughout. Form data is stored in a cloud database with access controls; only authorized administrators can access it, and all access is logged.
8. Your Rights and How to Exercise Them
Under Article 3 of the Personal Data Protection Act, you have the right to:
- Inquire about or review your personal data
- Request a copy of your personal data
- Request that your personal data be supplemented or corrected
- Request that we stop collecting, processing or using your personal data
- Request that your personal data be deleted
Please email us at yuanviet.vn@gmail.com with your name, contact details and request. We will process your request promptly after verifying your identity.
9. Policy Updates
We may update this policy to reflect changes in law or our services. Updates will be posted on this page with a revised date below, and significant changes will be announced prominently on our website.
Last updated: November 13, 2026